Matrix user forums

Hi there

Every time i plug my new EB-006 board in i get the following (USB device not recognized) i have down loaded and installed and removed and re installed the latest drivers but still not recognizing my board In using windows 7 32 bit have an i3 processor. If i go into Device manager and click on drivers and properties and go to unknown device right click go to properties click on driver details it tells me know drivers are required or loaded for this device has any one got a solution

Brian

Hi Brian,

This FAQ topic may help.
http://www.matrixmultimedia.com/support ... f=15&t=416

Also is the board new or have you had it a while? if so has it just stopped working or never worked?

Let me know how your getting on.

Hi Benj

It is a new board had it 3 weeks but i have sorted it if i plug the USB cable in with the power on the board is not recognized, I first need to power down then plug USB in then it loads the drivers after that I can power up