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mistake upgrade Flowcode 6.0.7.0
Posted: Sun Mar 30, 2014 1:47 pm
by HjH
Hello,
i have upgrade Flowcode 6.0.7.0 installed. Then I got the message, that I hadn't a license for this product. Please can you correct the mistake. I would be obliged if do it without delay correct. I am still waiting on your answer to my complaint from the 2014.15.03. I'm very angry and can't advise the product Flowcode V6. I consider my complaint still upright.
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Sun Mar 30, 2014 2:57 pm
by kersing
Have you tried activating Flowcode after the upgrade? That solved the issue for me.
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Sun Mar 30, 2014 2:58 pm
by ajneal4uk
Hi
I got the same message.
If you click on help inside flowcode and select activate then enter your user and password.
Andy
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Sun Mar 30, 2014 10:50 pm
by HjH
Hello,
thank you for the messages. The activate dialog said my Flowcode 6.0 is activated. If I insert my Username and passwort, I get the error message "Username not found". The employee from Matrix Multimedia wrote in the e-mail from 14.10.2013 that this proplem is resolved. As you see the statement is not believable.
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Sun Mar 30, 2014 11:33 pm
by kersing
Try logging on to
http://www.matrixmultimedia.com/accounts/index.php. Use the same user name and password for activation. Or (after logging in) go to
the manual registration page and use the instructions found there.
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Mon Mar 31, 2014 11:28 am
by HjH
Hello
thank you for the message. Regrettably has the manual registration not correctly worked. First I get the message the registration was successful. Then after few minutes I get the message the registration app can't start. You can see this in the appendix

- Regestrierungsmeldung.JPG (26.41 KiB) Viewed 6352 times

- Fehlermeldung zur Regestrierungsmeldung.JPG (23.68 KiB) Viewed 6352 times
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Mon Mar 31, 2014 11:44 am
by HjH
Hello
thank you for the help. After PC restart, two registration and some Flowcode V6 starts was the registration successful.
Re: mistake upgrade Flowcode 6.0.7.0
Posted: Mon Mar 31, 2014 11:59 am
by DavidA
Hello,
It seems the online automatic registration has issues with non-basic characters, the umlaut in your username was causing the issues.
I have replaced the 'ΓΌ' with a 'u' so your automatic registration should work now.