Page 1 of 1

Flowcode 7 User Interface Issue

Posted: Fri Feb 10, 2017 4:17 am
by chicoDaMan
I am a Flowcode 6 owner who purchased Flowcode 7 but have been having a number of user interface issues with it.

The most difficult issue is that the text in certain input fields disappears and reappears as I type into them. It's very difficult to know what the field contains because it doesn't hold still and constant, as it should.

I am using a MacBook Pro running Parallels Desktop and Windows 10. This machine has a high screen resolution, but I do not have this issue with the same machine while using Flowcode 6 -- only with version 7.

This is difficult to explain so I've attached two screen recordings to demonstrate. The first shows the incorrect behavior with Flowcode 7, while the second shows the correct behavior with Flowcode 6,

Is this a known issue? Or is there any way to make the behavior correct?

Flowcode 7 UI issue:
Flowcode_7_ISSUE.m4v.zip
Flowcode 7 UI issue screen video
(1.58 MiB) Downloaded 283 times
Flowcode 6 No UI issue:
Flowcode_6_NO_ISSUE.m4v.zip
Flowcode 6 UI no issue screen video
(788.18 KiB) Downloaded 277 times
Thanks...

Re: Flowcode 7 User Interface Issue

Posted: Fri Feb 10, 2017 12:04 pm
by Benj
Thanks for letting us know, we are investigating.

Re: Flowcode 7 User Interface Issue

Posted: Fri Feb 10, 2017 12:34 pm
by Benj
Hello,

Please can you try the link below and see if this helps to solve the problem.

http://kb.parallels.com/en/122856

Which version of Parallels Desktop are you using?

Re: Flowcode 7 User Interface Issue

Posted: Fri Feb 10, 2017 9:08 pm
by chicoDaMan
Benj wrote:Hello,

Please can you try the link below and see if this helps to solve the problem.
http://kb.parallels.com/en/122856
Which version of Parallels Desktop are you using?
That didn't fix it (I'm already using DirectX10 acceleration) but does provide significant clues to the issue.

The MacBook Pro has a high DPI Retina screen. Parallels recommends the use of the high DPI screen in Windows via settings. This is what I use with all Windows apps.
best4retina.jpg
best4retina.jpg (70.43 KiB) Viewed 3917 times
Note that the settings menu says "Most apps look sharp and clear." With this setting Flowcode 7 exhibits the faulty behavior, while Flowcode 6 works fine.

If I change the setting to "Scaled", Flowcode 7 works as it should. But the graphics and text are fuzzy, not sharp, for Flowcode 7 and other apps.
scaled.jpg
scaled.jpg (58.27 KiB) Viewed 3917 times
Note that the settings menu says "Best for [...] apps that don't support Windows DPI settings."

Is it possible that Flowcode 6 supports Windows DPI settings but Flowcode 7 does not?

On my machine, Flowcode 7 displays multiple graphics anomalies, such as displaying a tiny splash screen at startup, new macro windows are sized much too small, requiring multiple zooms to make usable, the 3D and 2D panels display tiny icons and are far more awkward and difficult to use than in Flowcode 6, etc. These types of issues are sometimes seen on older, non-DPI-aware Windows apps that haven't been upgraded in a while.

I'm using: Parallels Desktop for Mac Business Edition, version 11.2.0, running Windows 10.

Let me know if I can provide more info or perform any testing...