Page 1 of 1

I can not activate my account (so I can not enter licence key)

Posted: Sat Sep 30, 2017 2:41 pm
by Slobodan
I have bought a licence key, but I can not enter it without an account. So, I have registered an account under the same name as on this forum, and I have received an email with an activation link. But, when I click on that link I get to Matrix page and it says: "Activation code does not match the account please use this page to resend the activation email." I have tried resending those mail a few times, but I have the same problem.

Please help me.

Re: I can not activate my account (so I can not enter licence key)

Posted: Sun Oct 01, 2017 12:13 pm
by JohnCrow
Hi Slobodan

You will have to wait till Matrix open again on Monday, they will soon sort out you problem.
PM your problem and details to David

Please just remember don't post you licence key or login details on the forums.

Re: I can not activate my account (so I can not enter licence key)

Posted: Sun Oct 01, 2017 12:49 pm
by Slobodan
Thanks. I will.