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Check for updates error
Posted: Fri Jul 13, 2018 11:52 am
by Monie Jacobsen
Hello
User Flowcode v8
Has a license
!
At Check for Updates, I get the message as shown below
- Check_for_updates.JPG (23.85 KiB) Viewed 11206 times
Is there anyone here where things go wrong and what to do.
Re: Check for updates error
Posted: Fri Jul 13, 2018 2:37 pm
by medelec35
Hi Monie,
For now just try changing
to
Re: Check for updates error
Posted: Fri Jul 13, 2018 3:44 pm
by Monie Jacobsen
Hi medelec35
Thanks for the proposal, but it did not work.
Has followed your instructions but is always getting "Connection error".
But your instruction did not work?????
Have tried to restart the computer.
But the problem was not resolved by this!
Re: Check for updates error
Posted: Fri Jul 13, 2018 3:53 pm
by medelec35
I was getting a connection error on Files in -use:
Changed to full database and got:
Shame does not work for you.
Working for anyone else?
Re: Check for updates error
Posted: Fri Jul 13, 2018 4:40 pm
by Benj
Hi Martin,
Yes replicated here, Files in use reports Connection Error. Full database works correctly.
Maybe a problem with our web server so I'll get David to look into this ASAP on Monday.
Re: Check for updates error
Posted: Fri Jul 13, 2018 4:42 pm
by medelec35
Thanks Ben,
Not sure why Full database does not work for Monie?
Re: Check for updates error
Posted: Fri Jul 13, 2018 10:56 pm
by petesmart
Chaps,
I have observed the same behaviour....it began approx 2 weeks ago....
Full database ok... files in use = connection error.
Best
Pete
Re: Check for updates error
Posted: Mon Jul 16, 2018 12:26 pm
by medelec35
Tried early this afternoon and update issue is fixed.
Re: Check for updates error
Posted: Mon Jul 16, 2018 6:08 pm
by Monie Jacobsen
Hi medelec35
I'm still receiving notification when trying to update "Connection error"
- Check_for_updates.JPG (21.89 KiB) Viewed 11115 times
Re: Check for updates error
Posted: Mon Jul 16, 2018 6:20 pm
by medelec35
Yes that's odd,
was all working this afternoon.
Now I'm getting a connection error when checking the full database.
Re: Check for updates error
Posted: Mon Jul 16, 2018 9:04 pm
by Monie Jacobsen
Hi Martin
YES, Martin it's very strange.
But we are patient so updating will probably work again .. 
Good evening Martin...
Re: Check for updates error
Posted: Tue Jul 17, 2018 1:53 pm
by petesmart
Chaps,
Confirming files in use working tonight SYDNEY time..
Full database also working
Best
Pete
Re: Check for updates error
Posted: Tue Jul 17, 2018 1:57 pm
by medelec35
It's all working for me at work.
It worked yesterday then stopped working again.
@Matrix staff is it totally fixed or could we still face temporary issues?
Re: Check for updates error
Posted: Wed Jul 18, 2018 11:36 am
by DavidA
Sorry guys, hopefully it should be more stable now.
Re: Check for updates error
Posted: Wed Jul 18, 2018 10:24 pm
by petesmart
Checked again .....working well now...thanks!
Re: Check for updates error
Posted: Thu Jul 19, 2018 12:09 pm
by Monie Jacobsen
Hello all
Here the database works agen, thanks!