reinstall flowcode.

[Roy Johnston]

I had to reinstall my windows 10.
I cannot get flowcode to activate.
all my old codes and activation codes simply do not work.
my logon and password for the forums does not work on the main login for my account.
What is the procedure now to reactivate flowcode.

[Steve]

Your Flowcode v8 login will not be the forum login. It will be the Matrix account details that you log in to here:
https://www.matrixtsl.com/accounts/login/

The above also contains a link to reset your password.

[Roy Johnston]

Thanks Steve.
My problem is that I don't have the login for my account, its not the same as the forum.
I cannot reset the password as I don't know my login name.
On the website I cannot find any admin email to address this issue to.

[Steve]

You should have had an email when you first created your account. Of course, that could have been a long time ago and might be lost.

Another possibility is to open one of the FCFX files you have created and look at the second line. It should contain your username. It should also be displayed in any *.msg.txt files you generated when compiling your projects.

If there is still a problem, then please post here and I'll ask my colleagues to try to help.

[Roy Johnston]

I get the user name out , but it wont reset.
says wrong email associated to user name.
roy@smokehouse.co.za

[Roy Johnston]

any idea when I will receive my login details?

[DavidA]

hi Roy,

I have reset your password for you and will send the details via PM now.

[Roy Johnston]

Thank You.
all is working now