I'm getting a connection error during the update process, how should I handle this?
-
- Posts: 105
- http://meble-kuchenne.info.pl
- Joined: Thu Jan 07, 2021 11:28 am
- Has thanked: 3 times
- Been thanked: 4 times
I'm getting a connection error during the update process, how should I handle this?
Hello, I am a Flowcode 10 Professional user. I am encountering connection errors when trying to update my program. Could you please advise on how to handle this?
- Attachments
-
- Snipaste_2024-07-11_19-42-24.png (38.02 KiB) Viewed 2429 times
-
- Snipaste_2024-07-11_19-42-07.png (36.27 KiB) Viewed 2429 times
-
- Matrix Staff
- Posts: 1593
- Joined: Wed Dec 02, 2020 11:07 pm
- Has thanked: 565 times
- Been thanked: 524 times
Re: I'm getting a connection error during the update process, how should I handle this?
Hello, Select File > Global Settings... > Application tab
Have you got Enable ticked for Web access?
Have you got Enable ticked for Web access?
Martin
-
- Matrix Staff
- Posts: 1378
- Joined: Sat Dec 05, 2020 10:32 am
- Has thanked: 184 times
- Been thanked: 319 times
Re: I'm getting a connection error during the update process, how should I handle this?
Check your "Web access" options in Global Settings. In most cases this should enabled and set to "Direct Access".
If there's still a problem, maybe a firewall or similar on your PC is preventing Flowcode from accessing the internet.
If there's still a problem, maybe a firewall or similar on your PC is preventing Flowcode from accessing the internet.
Re: I'm getting a connection error during the update process, how should I handle this?
Thank you, but the problem still hasn't been resolved. I plan to reinstall the operating system in a few days and then try installing Flowcode 10 again.