I'm getting a connection error during the update process, how should I handle this?

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niedian
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Flowcode v10 I'm getting a connection error during the update process, how should I handle this?

Post by niedian »

Hello, I am a Flowcode 10 Professional user. I am encountering connection errors when trying to update my program. Could you please advise on how to handle this?
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medelec35
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Re: I'm getting a connection error during the update process, how should I handle this?

Post by medelec35 »

Hello, Select File > Global Settings... > Application tab
Have you got Enable ticked for Web access?
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Re: I'm getting a connection error during the update process, how should I handle this?

Post by Steve-Matrix »

Check your "Web access" options in Global Settings. In most cases this should enabled and set to "Direct Access".

If there's still a problem, maybe a firewall or similar on your PC is preventing Flowcode from accessing the internet.

niedian
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Re: I'm getting a connection error during the update process, how should I handle this?

Post by niedian »

Thank you, but the problem still hasn't been resolved. I plan to reinstall the operating system in a few days and then try installing Flowcode 10 again.

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