Dear Sirs,
To report that I found a possible bug on FC9. I'm working in a APP and when I make click with mouse on Default option icon in Window menu, the program crash, closing immediately.
Please find two pictures, one of the FC9 version I'm using and other indicating the Default option in Window menu for your reference. Also I send you copy of my APP program for you can test the behavior.
Any feedback is welcome.
Flowcode 9 crash when do click on Window-Default
-
- Posts: 21
- http://meble-kuchenne.info.pl
- Joined: Wed Aug 10, 2022 1:42 am
- Location: Mexico
- Has thanked: 2 times
- Been thanked: 7 times
-
- Matrix Staff
- Posts: 1253
- Joined: Sat Dec 05, 2020 10:32 am
- Has thanked: 167 times
- Been thanked: 277 times
Re: Flowcode 9 crash when do click on Window-Default
Thanks for the report. Unfortunately I have not been able to replicate the crash and so it's difficult to determine the cause.
If you would like to help further, please see the following post which details some changes that you can make to your Registry to enable extended debugging that will help us determine the cause of this crash:
viewtopic.php?f=5&t=1578
Alternatively, you might want to use the "Flowcode v9 Reg Cleaner.exe" tool and remove Flowcode's Window information from the registry (option 1). This tool can be found in the "Data\Tools" folder of the Flowcode installation, and should be run when no instance of Flowcode is running.
If you would like to help further, please see the following post which details some changes that you can make to your Registry to enable extended debugging that will help us determine the cause of this crash:
viewtopic.php?f=5&t=1578
Alternatively, you might want to use the "Flowcode v9 Reg Cleaner.exe" tool and remove Flowcode's Window information from the registry (option 1). This tool can be found in the "Data\Tools" folder of the Flowcode installation, and should be run when no instance of Flowcode is running.
-
- Posts: 21
- Joined: Wed Aug 10, 2022 1:42 am
- Location: Mexico
- Has thanked: 2 times
- Been thanked: 7 times
Re: Flowcode 9 crash when do click on Window-Default
Hi Steve,
Thanks for your prompt answer. I'm going to follow your recommendations and let you know as soon as possible.
Flowcode 9 crash might to be linked to my laptop particular configuration, but after have the debugging report we will know.
BR.
Thanks for your prompt answer. I'm going to follow your recommendations and let you know as soon as possible.
Flowcode 9 crash might to be linked to my laptop particular configuration, but after have the debugging report we will know.
BR.
-
- Posts: 21
- Joined: Wed Aug 10, 2022 1:42 am
- Location: Mexico
- Has thanked: 2 times
- Been thanked: 7 times
Re: Flowcode 9 crash when do click on Window-Default
I have followed your instructions and I have the next file (only picture attached).
Now, how I could send you the dump file?
Best regards,
KikeRico
-
- Matrix Staff
- Posts: 1253
- Joined: Sat Dec 05, 2020 10:32 am
- Has thanked: 167 times
- Been thanked: 277 times
Re: Flowcode 9 crash when do click on Window-Default
Thank you very much for creating these dump files. I have send a PM and email with instructions.
-
- Matrix Staff
- Posts: 1253
- Joined: Sat Dec 05, 2020 10:32 am
- Has thanked: 167 times
- Been thanked: 277 times
Re: Flowcode 9 crash when do click on Window-Default
Thanks for uploading that dump file.
I have analysed it but I cannot identify the exact cause. It appears to be a problem when attempting to restore a default position for the Oscilloscope window. What happens if you open the oscilloscope window (via View...Oscilloscope) and then click "Windows...Default"?
I have analysed it but I cannot identify the exact cause. It appears to be a problem when attempting to restore a default position for the Oscilloscope window. What happens if you open the oscilloscope window (via View...Oscilloscope) and then click "Windows...Default"?
-
- Posts: 21
- Joined: Wed Aug 10, 2022 1:42 am
- Location: Mexico
- Has thanked: 2 times
- Been thanked: 7 times
Re: Flowcode 9 crash when do click on Window-Default
Hi Steve,
If I'm not wrong in App Developer isn't active the Oscilloscope tool
Well, I have open Data recorder and Console, the crash still occurred I also trying, restoring default values in Global Settings only to test but with the same result.
Going further I have started a New Project - App Developer from scratch and the crash it happens again.
Also for testing, I have installed FC9 on another Laptop with Win10 and the behavior are the same, so I discard the laptop configuration as root cause of crash bug.
If I'm not wrong in App Developer isn't active the Oscilloscope tool
Well, I have open Data recorder and Console, the crash still occurred I also trying, restoring default values in Global Settings only to test but with the same result.
Going further I have started a New Project - App Developer from scratch and the crash it happens again.
Also for testing, I have installed FC9 on another Laptop with Win10 and the behavior are the same, so I discard the laptop configuration as root cause of crash bug.
-
- Matrix Staff
- Posts: 1253
- Joined: Sat Dec 05, 2020 10:32 am
- Has thanked: 167 times
- Been thanked: 277 times
Re: Flowcode 9 crash when do click on Window-Default
Ahh - that explains it and I now see why the crash is occurring. I missed that you were creating an App Developer project.
The crash occurs because Flowcode is trying to set the default position for the Oscilloscope window, but that is not available.
Thanks very much for helping identify this issue.
-
- Posts: 21
- Joined: Wed Aug 10, 2022 1:42 am
- Location: Mexico
- Has thanked: 2 times
- Been thanked: 7 times
Re: Flowcode 9 crash when do click on Window-Default
Good to know you can identify the bug, Bravo!!! . And was a pleasure can help you to do that
Now, for the moment I will avoid to use Window-Default option on App Developer
Best regards,
KikeRico
Now, for the moment I will avoid to use Window-Default option on App Developer
Best regards,
KikeRico