Flowcode's interface redirects to a page which can't be opened

[andeug]

Hi,


The way I have arrived at the following page, which was initially loaded, is by:

1) Starting Flowcode;
2) Go to Licensing and press the Licensing button;
3) Go to Licensing and press the Manage button;
4) Go to Licensing and press the View button, and then press various licenses.

Screenshot 2025-08-29 at 11.47.07.png (93.82 KiB) Viewed 32 times

The error that appears is:

"Failed to load URL https://www.flowcode.co.uk/startpage/v1 ... 1-2-40&x=6
Error was Navigation taking too long (-1)."

Can someone from the Matrix TSL team have a look at it and investigate where this error comes from?


Regards,
Andreas

[Steve-Matrix]

This is shown when Flowcode cannot download the normal welcome page from our website. I have checked and there does not appear to be a problem with the website. Perhaps something on your PC is preventing Flowcode from accessing the web.

Is it the same with the other web-based pages (e.g. Library updates, Licensing...Licensing, Wiki and Forums)?

Does pressing "Try again" fix the issue? How about restarting Flowcode?

If there is still a problem, you should check the logs of your firewall to see if Flowcode is being blocked.

[andeug]

Hi Steve,


Pressing "Try again" reloads the page fully, so it is working.
In my firewall, I don't have specific rules for blocking pages or services that are pointing to the UK.
Instead, I have banned incoming traffic from China, Iran, the Russian Federation, and a few more...

1.png (137.16 KiB) Viewed 24 times

You might guess why... they want my router, and they are continuously testing it for loopholes (I live in Sweden)!

2.png (110.89 KiB) Viewed 24 times

Regards,
Andreas