Software Assurance for Flowcode 11

For general Flowcode discussion that does not belong in the other sections.
Post Reply
jgu1
Posts: 967
http://meble-kuchenne.info.pl
Joined: Thu Dec 03, 2020 8:25 pm
Location: Denmark
Has thanked: 902 times
Been thanked: 218 times

Flowcode v11 Software Assurance for Flowcode 11

Post by jgu1 »

Hi Team!

I have a question regarding the Software Assurance for Flowcode 11.

Will Flowcode users receive a notification when their current Software Assurance period is approaching its expiry date, including information about the renewal cost and how to renew it?

In other words, will there be a reminder before the annual Software Assurance payment becomes due, so that users can decide whether they wish to continue with the service?

I think it would be useful to know how this will be handled in practice. :D

Br Jorgen

Steve-Matrix
Matrix Staff
Posts: 2061
Joined: Sat Dec 05, 2020 10:32 am
Has thanked: 310 times
Been thanked: 479 times

Re: Software Assurance for Flowcode 11

Post by Steve-Matrix »

Thanks, Jorgen.

Yes - there will be a notification (email and in Flowcode itself) around a month before the payment is due.

Steve-Matrix
Matrix Staff
Posts: 2061
Joined: Sat Dec 05, 2020 10:32 am
Has thanked: 310 times
Been thanked: 479 times

Re: Software Assurance for Flowcode 11

Post by Steve-Matrix »

Some customers who have an anniversary payment due soon will not have received a notification yet. This will happen soon.

Post Reply